ResNet, the IT student support desk, handles questions, problem reports, service requests, and inquiries regarding Internet connectivity, computing safety, and computer hardware and software. You can call us at 859.622.3050 or email us at resnet@eku.edu. To see when we are available, see our standard hours of operation.
EKU's SmartComputing Web
EKU's SmartComputing website covers EKU's IT security. providing security education and guidance related to EKU's information technology environment. Our goal is a safe and secure atmosphere for teaching, learning, service, and the conduct of university business. In the event you can't find what you're looking for, email us at smartcomputing@eku.edu and we'll be happy to assist you. We hope this website will be useful to you.
ResNet Connect Guide-Fall 2009
Find the guide online here (Windows XP/Vista/Macintosh OSX 10.5). Instructions for Windows 7 will come along on it's October 22 official release date and will cover this release candidate, not any previous beta versions or early release candidates.
Illegal File Sharing: Be Safe, Not Sorry
Read our new FAQ to find out more about the legality of file sharing on campus so you don't get in trouble!
What's Your IP Address Mean?
Find out what your IP address means with this PDF document. This information is very helpful when troubleshooting your ResNet connection.
Update Your Symantec Manually
If you need to update your EKU version of Symantec manually, do so at this site. Download the file to your desktop and run it from there. It should update your Symantec Virus Definition File Version.
ResNet's Blog--Updated Weekly!
ResNet now has a technology blog so check it out! Latest topics: Easy Tax Solutions, Wi-Fi Security, and much more...
Having a computer problem?
Need answers fast?!!? Check out our knowledgebase!
Got AIM?
Feel free to contact us via your AIM account at screen name: EKUResNet. Monday-Friday, 8 a.m. - 3:30 p.m. Please be prepared to give your full name, EKU ID#, and EKU Email address at the start of the call.
