ResNet Connect Guide-Fall 2009
Find the guide online here (Windows XP/Vista/Macintosh OSX 10.5). Instructions for Windows 7 will come along on it's October 22 official release date and will cover this release candidate, not any previous beta versions or early release candidates.
ResNet's Blog--Updated Weekly!
ResNet now has a technology blog so check it out! Latest topics: Easy Tax Solutions, Wi-Fi Security, and much more...
ResNet Closed for Summer
Due to University cutbacks, ResNet will be closed during the summer from May 9 until August 21. If you need assistance during this time, please call the IT help desk at 859.622.3000 Monday through Friday between the hours of 8 a.m. and 4:30 p.m. They will assist you in person in Combs 209 during the same office hours. Thank you for your understanding.
ResNet Student Workers win EKU Student Worker of the Year Award-2008-2009!!
Chris Adams, April Patriarca, and Anthony Pinson won the EKU Student Worker of the Year award this year for helping in the fight to save a student who collapsed with a heart attack in our office in February.
Ninjas Needed!
We have interesting and engaging student employment opportunities for the next academic year that will look great on your resume, regardless of your major. It's real-life, hands-on, and what's best...we pay you to learn the skills that are in high demand by today's employers. For more information visit our employment site and our jobs are currently listed on EKU's Employment site. We are currently taking applications thru May 1, 2008. NOTE: Pickup an application packet in our office in Combs 230 to get started or download and complete it from this page!
Internet Explorer 8 Beta
If you download and try to use Internet Explorer 8 Beta you won't be able to connect to Cisco Clean Access (CCA). You will have to remove the Beta and return to IE 7 for CCA to work. Please note that ResNet does not support beta versions of software.
Facebook Security
There have been a lot of recent attacks in Facebook that you should be aware of. They have a security area that you can browse and join for the most up-to-date information. Some of their attacks include photo/video scams, Nigerian or 419 scams, fake emails, and the Koobface Worm! Stay safe online!
Wireless ResNet!
We're pleased to announce that there will be wireless available in ALL residence halls this Spring 2009 (EXCEPT: Walters and Brockton--these will be added later)! Setup instructions available online here. NOTE: This is for PCs only and NOT game consoles.
22,000 New Malware Every Day in 2008!
According to Panda Security's latest findings:
- In the first eight months of 2008 alone, PandaLabs, received more malware than in the previous 17 years combined.
- The leading cause of malware infections in 2008 were Trojans
- Rogue antimalware programs are one of the new threats that have dramatically increased in the past year.
- Stay safe online!
- Total outside mail received--108,843,423
- Total mail pass to clients from anti spam filters--35,151,401
- Total spam captured--73,692,022
- Total virus removals--2,039,107
- ResNet's Blog
- Laptop Security Brochure
- Help Videos!
- New Technology Commons on the ground floor of Powell (opens this Fall)
- ITDS changes name to just IT
- ResNet speed updated in many halls
- ResNet begins eletronics recycling for EKU residential students
- Our website now features a blog
- New security toons
- Laptop clinics offered around campus!
- Our office/labs are closed from December 16 thru January 9.
- Cisco Clean Access login will be turned on again during the break so you'll need to login again when you return to campus.
- There will be moderate changes to the clusters in the residence halls over the break to make connections better.
- For assistance during the time we're closed call 2-3000.
- Have a happy and safe break!
- Larger e-mail mailbox--up from 10 to 100MB
- Updated STL equipment and software
- New ResNet Game Servers
- New ResNet Knowledgebase!
- PC 911 List
- Thursday, August 17 -8 a.m. - 6 p.m.
- Friday, August 18-8 a.m. - 6 p.m. (OPEN HOUSE-3-5 p.m.)
- Saturday, August 19-8 a.m. - 4 p.m.
- Sunday, August 20-CLOSED
- Monday, August 21-Classes start and we begin normal hours
- Larger e-mail mailbox--up from 10 to 100MB
- Updated STL equipment and software
- New ResNet Game Servers
- New ResNet Knowledgebase!
- PC 911 List
- How to Connect Sheet
- Vewer version of Symantec--Version 10.1
- You may need to update CCA before connecting
- If you have not been updating Windows during the summer, you'll need to now
- ALERT: Internet Explorer 7 Beta will NOT work on ResNet. If you have that install you will need to uninstall it before you can connect!
ResNet Winter Break Hours
We are closed from December 20, 2008 through Wednesday, January 7, 2009. We re-open on Thursday, January 8th at 8 a.m. For emergencies please email us at: resnet@eku.edu. We'll check this account periodically throughout the break.
Wireless ResNet!
We're excited to announce that there will be wireless available in the following residence halls this Fall 2008! More will be added but we're starting with these: Clay, Combs, Telford, Commonwealth, and Palmer. Setup instructions available online here. NOTE: This is for PCs only and NOT game consoles.
ResNet Videocast 1
Watch the first ResNet videocast.
Computer Wellness
Read our site for more information about PC security and safety.
ResNet will be offering free training during the week of September 15 in the Combs 230 Green Room. Please checkout the website for the exact schedule. No registration required.
Our online dating tutorial is available here!
Fall Install Fairs
Checkout our fall Install Fair schedule!
ResNet is Closed
We are closed the week of May 12th. We re-open on Monday, May 19th at 8 a.m. Our summer hours will be:
Monday-Friday, 8 a.m.-4:30 p.m.
Ninja's Needed!
We have interesting and engaging student employment opportunities for the next academic year that will look great on your resume, regardless of your major. It's real-life, hands-on, and what's best...we pay you to learn the skills that are in high demand by today's employers. For more information visit our employment site and our jobs are currently listed on EKU's Employment site. We are currently taking applications thru June 30, 2008. We will start interviewing applicants after Spring Break. NOTE: Pickup an application packet in our office in Combs 230 to get started!
Podcast 17 Published
Listen here. This podcast discusses gaming and other technology news.
Trends in Badware 2007
Read this report from StopBadWare.org on the current trends in badware for 2007 and what you need to know to stay safe!
"Final Verification of Your Email Account" Phishing Scheme
There is another phishing email spreading through EKU email accounts that you should be aware of. The Subject line is: FINAL VERIFICATION OF YOUR EMAIL ACCOUNT. DO NOT click on anything or reply to this message! Delete it immediately. If, on the other hand, you have replied, change your email password immediately by logging into your account and clicking the "Options" button.
NOTE: As of Monday morning we have yet another scam with the subject line: "WebNews Email Account Update." This is also phishing so ignore and delete it.
Server Upgrades During Spring Break
Two upgrades/outages: (1) Sunday, March 9 from 6:30-8 p.m. there will be a data center outage for networking maintenance so all services will be unavailble (EKUDirect, Email, Blackboard, Clusters, etc.) Also (2) During Spring Break week, possibly Monday, the clusters will be down in the hall lobbies for a 2-hr upgrade.
Student Email Upgrade During Spring Break
Beginning on Monday, March 10th IT will begin the process of upgrading student email accounts to the new Exchange 2007 system. They anticipate having all mailboxes moved no later than Friday, March 14th. During this period acess to your mail could be unavailable to you until the move is complete. Email flow will not be disruppted during the time period. Click for additional information.
Email Addresses
As of August 2007 users can no longer change their email addresses in Blackboard because they want everyone to use their EKU address for all academic correspondence. If you have any questions regarding this policy, feel free to email them at: onlinelearning@eku.edu.
Outage
Starting this Saturday 2/16 from 6 a.m. to Sunday 2/17 at 6 p.m. and this will affect Banner production and all associated systems: Eprint; EKU Direct Online; Boss Cars
Valentine's Day Viruses
Beware of virus outbreaks on or around holidays such as Valentine's Day! So if you get messages today with subject lines such as "I Love You," "You Stay in My Heart," "A Rose to Say...," etc. beware of opening any attachments (including images) with said message. In fact, we suggest contacting the sender to be sure they actually sent the message before opening it. This also applies to clicking on links in these messages too! Have a nice Valentine's Day!
Bogus EKU Email Notification
Subject Line: "Verify Your EKU Account Now"Contents: Asks for your account information (a perfect example of phishing spam)
Fix: If you complied with this email, you need to reset your password IMMEDIATELY at one of these sites:
Faculty/Staff: https://ekeyreset.eku.edu
Students: https://student.ekeyreset.eku.edu
PowerPoint 2007 and Blackboard Issues
Issue: PowerPoint 2007 users are experiencing some difficulty when opening older versions of PowerPoint files (particularly files with the .ppt extension). When the user opens the file directly from a website the program opens up the document and is only able to view a blank page. This is not an issue with the document or the website, it is a known issue with PowerPoint 2007 and has been corrected in the "2007 Microsoft Office Suite SP1" Update.Fix: Install SP1 -OR-
Choose to download the document instead of directly opening the file. To download, right-click and choose "Save As."
EKU Final Spam Totals for 2007
The EKU AntiSpam solution has been hard at work for the past year:
The AntiSpam solution is available to all EKU students, faculty, and staff. You can login with your regular email username and password.
Antispyware System On Network
This is the page you'll see when a page is blocked because it contains known spyware/virus. If something "legitimate" is being blocked by this system, however, use the "Contact Us" link on the blocked page to let us know.
Break Hours
Closed from December 15, 2007 through January 8, 2008. For assistance call 622-3000. We re-open on January 9th at 8 a.m.
Podcast 14 Published
Listen here. This podcast discusses Wii and PS3 gaming News; laptopgiving.org; and other Technology news.
Podcast 13 Published
Listen here. This podcast discusses Wii and Mac News; Upcoming ResNet LAN Party; and other Technology news.
Staff Awards
ResNet gave out it's staff awards for August/September.
Register for our next LAN party on October 26-27. Current sponsors: ITDS, Alienware, Velocity Micro, SteelSeries, ThinkGeek, eDimensional, Geeks.com, Foosh, Cenatek, Cardkeeper, Patriot Memory, Ideazon, and AMD/ATI.
IT/ResNet changes for 2007-08
We've been working hard this summer to keep your IT needs up-to-date!
Web Scams Trick One in Five US Surfers
According to a report commissioned by Microsoft nearly one in five US adult surfers has been a visctim of at least one Internet scam!
ResNet Recycles!
Join Our Team for 2007-2008!
We have great jobs in many fields that will look great on your resume, regardless of your major. It's real-life, hands-on, and what's best...we pay you to learn the skills that are in high demand by today's employers. For more information visit our employment site. NOTE: We begin taking applications again for the Fall 2007 on June 1.
Summer Hours
Monday-Friday, 8 a.m. - 4:30 p.m.
Enews 7 Published: Web Comics
Symantec Updates-XP/2000
It has come to our attention that the version 10.1.0.394 needs to be updated immediately because of a security hole! Bring a blank CD-R/RW or thumb drive to the ResNet office to get an updated version to install. Just get the file, install it over the other copy, and restart your computer and you should be patched up! [Version updating to: 10.1.5]
Spring 2007 Workshops--Register Today!
Podcast 11 Published
Listen here. This podcast discusses Wii and Mac News; Upcoming ResNet LAN Party; Feb 18--Year of the Pig; iPhone vs other cell phones; WoW; and iPod shuffles in color.
Upgrade or Buy Vista?
Many of you are interested in updgrading to Vista. Before you do this we suggest you go to the site below to be sure your current system will support Vista. Also, if you are getting ready to purchase a new PC with Vista on it, you also need to know a few things too.
Once you get Vista you will need a new verison of Symantec AntiVirus. Bring a CD-R/RW to our office in Combs 230 and we can burn the new version for you. Just let the person taking your CD-R/RW know that you need the Symantec for Vista!
Currently we know of no problems between Vista and Cisco.
BLACKBOARD DOWN-TUESDAY-2/27/07
Blackboard is still experiencing problems and the problem is being addressed. Keep checking the Blackboard site for it to come back online.
Enews 6 Published: Online Dating
FYBO 14--Register Now!
Register for our next LAN party on March 2-3. Hurry, only a few spots left!
Daylight Savings Time
Beginning this year there will be changes to the Daylight Savings Time (DST) calendar we're all use to. The U.S. Energy Policy Act of 2005 has extended DST in the U.S. by approximately four weeks. This means that this year, DST will start three weeks earlier on March 11, 2007 and end one week later on November 4, 2007.
What does this mean to you and your computer? Unless you apply certain updates, it is possible that the time zone settings for your computer's system clock may be incorrect during this four week period. To fix the problem for Windows systems go here. To update Apple Macintosh computer go here.
2007 Calendar of Events
We have posted our calendar of events for half of 2007 so you're aware of our activities and close dates/times. We hope this assists you!
ResNet Outage Friday Night--12 midnight-12:30 a.m.
We will be updating the Cisco router tonight and expext a disruption in service of 15-30 minutes.
Virus Alerts: Trojan.Peacomm and W32.Storm.Worm
Check out our virus alert page for more information!
Cisco Login Problems--Tuesday, Jan 16
The username/password issue has been resolved and here is how to fix it: Login to EKUDirect or stop by the ResNet office in Combs 230 between the hours of 8 a.m. and 4:30 p.m. and change your EKU email password again. Restart your computer. Wait 15 minutes then try to login again. This has been fixing the problem for our users. We apologize for any inconvenience this has caused.
Update, 3:38 p.m. See fix in paragraph above! Active Directory settings were destroyed this weekend and rolled-back so that's why this is causing a problem for some of our users.
Welcome Back! Our Office Hours
>Wednesday, Thursday, and Friday from 8 a.m. until 4:30 p.m.>Closed Saturday and Sunday
>Closed Monday for Martin Luther King, Jr. Day
>Tuesday, January 16th we begin our normal operating hours: Monday-Thursday 8 a.m. until 6:30 p.m. and Friday 8 a.m. until 4:30 p.m.
Winter Break December 2006-January 2007
Podcast 10 Published
Listen here. This podcast discusses gaming, Macintosh news, IE7 vs Firefox 2.0, and Windows Vista and the new office suite.
Enews 4 Published
Read copy online here! Discover great gifts for that geek in your life!
Podcast 9 Published
Listen here. This podcast discusses Battlefield 2--Spyware; Computer Animation Videos [www.anamusic.com]; Death by Caffine [www.energyfiend.com/death-by-caffeine/]; Halloween in WoW; Taxing games like Second Life and World of Warcraft; Burning Crusades Collectors Edition; ResNet LAN Party; Internet Explorer 7 in Acid2 Browser Test [webstandards.org/action/acid2]; and Avant browser [www.avantbrowser.com].
Enews III Published
Thanksgiving Week Alert
Starting on Wednesday, November 22 if you're still on campus you may experience some disruptions in ResNet service because we will be upgrading servers during this time. We don't look for disruptions to be long and thank you for your patience while we make our services better for you! ALSO NOTE: We're closed Wednesday, November 22 until Monday, November 27 at 8 a.m.
Firefox 2.0
The newest version of the Firefox browser can be downloaded here. We've also updated our installation instructions and included a 2.0 changes pdf. The configure instructions cover the previous version and they are so similar that we have not updated that document yet. NOTE: Security issues when used with Linux.
Mobile Malware
Thanks to the lastest strides in mobile phone technologies these fixtures of everyday life are now victims of malware. Like your computer you should safeguard yourself while using these devices. You should exercise caution when accepting application or opening attachments and don't accept content from unknown sources!
According to the IDC 50 million smartphones have been sold and 40-50% of those are Nokia. Nokia runs under Symbian, the most popular operating system for mobile malware. Of these smartphones the majority support the object Transfer Function which helps spread malware.
Instant-Messaging attacks rose in 2005 and 2006!
A study published by FaceTime Communications shows that security attacks over instant-messenging networks (i.e., MSN, AOL IM, etc.) has risen from 2004 to 2005. Akonix Systems also reported that in August 2006 there was a 200 percent increase in the number of IM vulnerabilities!
Moral of this story: Don't trust things you receive while chatting online...links, files, etc. Be cautious because an IM virus uses your trust of the other people on your buddy list to attack you!
Podcast 8 Published
Listen here. This podcast discusses iPod stuff, iTunes, cell phones, people being cut off ResNet by Judicial Affairs, gaming, what would you do for $20, breakfast menu all day long at McDonalds, and energy drinks.
Enews II Published
Upcoming Free Workshops! [Register Here]
IT changes for 2006-07
We've been working hard this summer to keep your IT up-to-date!
New Student Day Hours & Events
Come out and visit...
IT changes for 2006-07
We've been working hard this summer to keep your IT up-to-date!
Returning/New EKU Students
We hope you have a great year at EKU!!
