ResNet, the IT student support desk, handles questions, problem reports, service requests, and inquiries regarding Internet connectivity, computing safety, and computer hardware and software. You can call us at 859.622.3050 or email us at resnet@eku.edu. To see when we are available, see our standard hours of operation.
News & Announcements
ResNet Spring HoursOur regular office hours are Mon/Wed, 10 a.m. - 6:30 p.m./Tues/Thurs, 11 a.m. - 6:30 p.m./Friday, 10 a.m. - 3 p.m.
Wireless in the Residence Hall The wireless network in the residence halls is intended as a convenience network, not a replacement for our wired Ethernet in your room. If you are handling academic work on the network, it is highly recommended that you use the wired network.
Scareware Beware of these common scareware programs (fake security software) we see on student computers in our office: AV Soft, Security Tool, Antivirus 2009 & 2010, Green AV.
SmartComputing. This website covers EKU's IT security information providing education and guidance related to EKU's information technology environment.
Downloading Illegally. Read our new filesharing FAQ to find out more about the legality of file sharing on campus so you don't get in trouble! A must read for users of torrent programs, LimeWire, etc.
Update Symantec. If you need to update Symantec manually, go to this website and download the Definition File to your desktop and run the program.
ResNet Knowledgebase. Need answers fast?!!? Check out our home-grown knowledgebase/FAQs today.
