ResNet, the IT student support desk, handles questions, problem reports, service requests, and inquiries regarding Internet connectivity, computing safety, and computer hardware and software. You can call us at 859.622.3050 or email us at resnet@eku.edu. To see when we are available, see our standard hours of operation.
ResNet Closed for Summer
Due to University cutbacks, ResNet will be closed during the summer from May 9 until August 21. If you need assistance during this time, please call the IT help desk at 859.622.3000 Monday through Friday between the hours of 8 a.m. and 4:30 p.m. They will assist you in person in Combs 209 during the same office hours. Thank you for your understanding.
ResNet Student Workers win EKU Student Worker of the Year Award-2008-2009!!
Chris Adams, April Patriarca, and Anthony Pinson won the EKU Student Worker of the Year award this year for helping in the fight to save a student who collapsed with a heart attack in our office in February.
Illegal File Sharing: Be Safe, Not Sorry
Read our new FAQ to find out more about the legality of file sharing on campus so you don't get in trouble!
What's Your IP Address Mean?
Find out what your IP address means with this PDF document. This information is very helpful when troubleshooting your ResNet connection.
Update Your Symantec Manually
If you need to update your EKU version of Symantec manually, do so at this site. Download the file to your desktop and run it from there. It should update your Symantec Virus Definition File Version.
ResNet's Blog--Updated Weekly!
ResNet now has a technology blog so check it out! Latest topics: Easy Tax Solutions, Wi-Fi Security, and much more...
Having a computer problem?
Need answers fast?!!? Check out our knowledgebase!
Got AIM?
Feel free to contact us via your AIM account at screen name: EKUResNet. Monday-Friday, 8 a.m. - 3:30 p.m. Please be prepared to give your full name, EKU ID#, and EKU Email address at the start of the call.
